Case study · Clinical CRO

A clinical CRO recovered $102,000 a year by answering RFQs in under a minute

Sponsor RFQs were landing after hours and sitting until morning.

An RFQ that arrives at 7pm and waits until 9am is a study the CRO is already behind on, because the sponsor is calling the next name on their list by then. On top of that, the BD team was spending hours assembling the same structured responses by hand.

We built a sponsor RFQ desk. It catches the request the moment it lands, including after hours, and returns a structured first response in under 60 seconds. BD picks up from a draft instead of a blank page.

The numbers, over the first year

  • After-hours RFQ capture: $54,000 recovered
  • Structured response under 60 seconds: $36,000 recovered
  • BD admin hours reclaimed: $12,000

$102,000 in year one on a $12,000 build, about $290,000 over three years. The RFQ desk was the first agent, and it has room to grow into the rest of the BD and clinical-document work.

Clinical CRO. $102,000 first-year saving. $12,000 build. About $290,000 over three years.

Where this fits

This is the build behind our work with CROs, and it sits next to the clinical operations side. An AI Audit is how we would find your first agent.

Book an AI Audit

15 min. 5-day written diagnosis. No deck.