Case study · In-home care

An in-home care agency added $68,000 a year

New clients were slipping away at intake, and scheduling gaps went unfilled.

In home care, the first agency to call a family back usually wins the client. This one was missing intake calls and leaving scheduling gaps open. Both were quiet leaks that never showed up on a report.

We built agents to handle the intake response and to catch the scheduling gaps before they cost a shift.

The numbers, over the first year

  • New client acquisition: $42,000 recovered
  • Scheduling gap recovery: $15,000 recovered
  • Labor saved: $8,008
  • SaaS stack reduction: $3,600

$68,000 in year one on a $10,000 build, about $196,000 over three years.

In-home care, regional. $68,000 first-year saving. $10,000 build.

Where this fits

The same approach runs behind our regulated builds. See the clinical CRO and CDMO work, or start with an AI Audit.

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